Write to [email protected]. Messages go to a person, not a ticketing queue, and a reply usually takes one or two working days.
If a bonus figure, wagering requirement or payout time on this site is wrong, say so and include where you saw the correct version. Operators change terms without notice and this site would rather be corrected than accurate-looking. Corrections are made the same week.
Reader reports are genuinely useful, particularly the bad ones. If a withdrawal stalled, include the operator, the amount bracket, the method and roughly how long it took. Personal details are not wanted and should not be sent.
This is an independent publication, not an agent of any casino. Account disputes, locked balances and closed accounts have to go to the operator, and if it is licensed in Curacao, to the licensing body named in its footer. There is no leverage here that a reader does not have.
Placement on the ranking is not for sale and enquiries about buying it are not answered.
